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Terms & Conditions

We endeavour to keep all information as accurate as possible; however errors can occur from time to time.

All prices are in NZ dollars and include GST.  Some items might be discounted as part of a price special, others may be discounted due to being end of line, shop-demo, missing parts or minor damage.  Please note that any discount percentage is off the RRP of the product.  We aim to represent competitive prices at all times on our website, If you feel that our price is higher than that offered by a competitor, please let us know and we will endeavour to match that price (including shipping, GST and import costs).

Prices indicated on this website are subject to change without notice.  While we make every effort to keep the prices shown on the site up-to-date, there may be occasions when there are price changes from a product distributor that we are not immediately aware of, which may result in a delay in the website prices being updated.  If there is a price increase on an item you have ordered we will not process the order until we have advised you of the change and have your approval to proceed. 

Deposits / Pre-Orders
In the event that an item requires a deposit in order to secure it for you, this deposit amount will be 50% of the RRP.  The balance of the sales price will be required to be paid upon collection, or a pre-approved arrangement.

Direct Credit
For direct credit, here is the bank account details for payments to be made to

Bank account number is:
FluxArts Ltd. T/A Re-Percussion
06-0821-0284434-00 (ANZ Bank)

Re-Percussion warrants that this product will be free from defects in materials and/or workmanship, is of merchantable quality, fit for the purpose as described, and will perform in accordance with its specification from the date of purchase, for a period of 12 months. This is backed by a manufacturer's warranty. Ongoing support for all products is provided, but may be at an additional cost

Refund Policy:
We do not have to provide a refund if you have changed your mind about your purchase. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act. Exchanges may be possible for in stock items such as mallets.

Cancellation of orders:
As items are often made to order, there are limited opportunities to cancel the order once a deposit is made and order is confirmed with the factory. It may be possible to cancel an order before it is shipped and we will do our best to work with our custommers, however, once shipped we will retain part or all of the deposit to offset our costs.

We have endeavored to take all reasonable and appropriate care in the preparation of the content of this website and have no reason to believe that any information contained in this website is inaccurate.

Limitation on Liability:
Re-Percussion does not accept liability for any loss or damage which may result either directly or indirectly from reliance upon the accuracy or currency of information contained on this website.

In no event shall the company be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if the company has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site.

Thoughts and views expressed in video, audio or text are those of the person expressing them and are meant to be educational or entertaining.

External Sites
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that the company is not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites

If you have any questions, please Contact Us.