We source our core brands direct from the manufacturer and as a result all products come with a 12 month manufacturers warranty. However, in addition to this we provide ongoing support for all products with access to parts and support direct from the factory. Unlike the majority of retailers, this allows us to promise to ''put right'' any issues that may arise.

It is often difficult to select mallets unless you have experienced the weight/sound before. We will exchange in-stock mallets if you find that the item chosen is too hard or soft for your needs (conditions apply).

Our advice, as percussion specialists, is always available when selecting items and we will do our best to give you confidence in the instrument or sound that suits your needs.

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